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Terms of Service

Effective Date: July 8, 2026

These Terms of Service ("Terms") govern your access to and use of TrailKit's website, applications, and services (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

The Service is currently operated by its founder pending the activation of TrailKit, Inc. These Terms will be reassigned to the corporate entity on its activation without material change to your rights.

1. The Service

TrailKit lets you describe tasks in plain English and runs software agents that carry those tasks out across the third-party tools you choose to connect. Agents can run on schedules, in response to events, or on demand, and every action they take is recorded so you can review it.

2. Eligibility and Your Account

You must be at least 17 years old and able to form a binding contract to use the Service. You are responsible for your account credentials and for all activity under your account, including activity by agents you configure. Keep your login secure and tell us promptly at security@trailkit.ai if you believe your account has been compromised.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to that organization.

3. Acceptable Use

Use the Service responsibly. You agree not to:

  • use the Service for anything unlawful, fraudulent, or abusive;
  • attempt to access data you aren't authorized to access, including through your connected integrations;
  • use agents to send spam or unsolicited bulk communications in violation of applicable law (including CAN-SPAM and equivalent laws);
  • probe, scan, or test the vulnerability of the Service except under our vulnerability disclosure terms in the Privacy Policy;
  • interfere with or disrupt the Service, circumvent usage limits or metering, or resell the Service without our written agreement; or
  • use the Service to develop a competing product by systematic extraction of its outputs or behavior.

We may suspend or terminate accounts that violate this section. Where practical, we'll warn you first.

4. Your Content

You own your data: your prompts, agent definitions, uploaded files, content your agents read from your connected tools, and the outputs your agents produce for you ("User Content"). You grant us a limited, non-exclusive license to host and process User Content solely to operate, secure, and support the Service.

By default we do not use your User Content to train AI models. The details, including the optional opt-in and how third-party model providers handle content, are in our Privacy Policy.

You are responsible for having the rights to the content and accounts you connect, and for ensuring your use of the Service complies with the terms of the third-party tools you integrate.

5. Agents Act on Your Instructions

Agents take real actions in real systems: they read mailboxes, write to spreadsheets, post messages, and call third-party APIs — all under instructions and integrations you configure and authorize. You are responsible for reviewing what your agents do and for the consequences of actions taken within the scope of your instructions and authorized integrations. The Service records agent activity so you can audit it; disconnect an integration or pause an agent at any time if something looks wrong.

AI-generated output can be wrong. Review outputs before relying on them for consequential decisions, and do not use the Service as a substitute for professional advice (legal, financial, medical, or otherwise).

6. Third-Party Services

The Service connects to third-party tools at your direction. Those tools are governed by their own terms and privacy policies, and we are not responsible for them. If a third-party service changes or revokes API access in a way that affects a feature, we will do our best to adapt, but we can't guarantee continued availability of any specific integration.

7. Plans, Credits, and Billing

Paid plans bill monthly in advance and renew automatically until cancelled. You can cancel anytime; your plan stays active through the end of the current billing period. We don't provide refunds for partial periods except where required by law.

Usage is metered in credits ("units"). Plan credits are granted each billing period and expire at the end of the period in which they were granted; they don't roll over. Any separately purchased credit packs carry the expiry stated at purchase. We may change prices or plan features with at least 30 days' notice, effective at your next renewal.

The free tier is provided as-is, with limits we may adjust, and is intended for evaluation and light personal use.

8. Our Intellectual Property

The Service — including its software, design, and documentation, but excluding your User Content — is owned by us and protected by intellectual-property law. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AGENT OUTPUTS WILL BE ACCURATE OR COMPLETE. We aim for high availability but don't guarantee specific uptime, latency, or model behavior unless a separate signed agreement says otherwise.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR (B) ONE HUNDRED US DOLLARS ($100).

Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.

11. Indemnification

If you use the Service in the course of business, you agree to indemnify and hold us harmless from third-party claims arising out of your User Content, your use of the Service in violation of these Terms, or your violation of law or third-party rights.

12. Termination

You can stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Service (in which case we'll give you reasonable notice and a way to export your data). Sections 4 and 8-14 survive termination. Data deletion timelines after account closure are described in the Privacy Policy.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Washington, excluding its conflict-of-laws rules. Before filing any claim, both parties agree to try to resolve the dispute informally by contacting the other (for us: legal@trailkit.ai) and allowing 30 days for a response. Any claim that can't be resolved informally will be brought in the state or federal courts located in King County, Washington, and both parties consent to venue there.

14. Changes to These Terms

We may update these Terms from time to time. If we change them in a material way, we'll email you at least 30 days before the change takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.

Contact

Questions about these Terms: legal@trailkit.ai.