Browser Use
Not every tool has a clean way for software to talk to it. Old internal portals. Vendor dashboards that haven't been updated since 2014. Government sites. Legacy ERPs. Plenty of important work lives behind a login and a clicky UI.
For those, agents can drive a real browser the way a person would. Open the site, sign in, click through the menus, fill in forms, copy out what you need, bring it back.
Where this comes in handy
- Pulling data from a vendor portal with no export. Agent logs in on a schedule, clicks through to the report, ships the numbers to Slack or a spreadsheet.
- Filling in repeatable forms on internal or government sites. Expense systems, HR tools, permit applications, compliance filings. The boring stuff.
- Watching a public page that matters. A competitor's pricing page, a tender board, a regulator's feed. Wake on a schedule, compare to last week, alert when something changes.
- Getting data out of a system you've outgrown. When you need to move off a legacy tool with no API, the browser is the path.
When to use this vs a regular connection
If the tool's already in Integrations, use that. Direct connections are faster, more reliable, and cheaper to run than driving a browser. The browser is the fallback for tools that don't have a connection, not the default.